Singlewire Software, Zoom Team Up to Manage Crisis Events

  • April 12, 2021

Singlewire Software has teamed up with Zoom Video Communications, Inc. to provide integration between Zoom Phone and InformaCast mass notification software. Zoom Phone customers will now be able to trigger and receive mass notifications using InformaCast to stay informed about crisis events that may impact their well-being.

“Safety is a top-of-mind concern for our customers,” said Walter Anderson, a senior product manager for Zoom. “Adding InformaCast’s mass notification capabilities to our Zoom Phone offering gives users a powerful safety and alerting tool to leverage in their existing environments.”

Zoom Phone customers will have full access to InformaCast’s mobile and on-premises alerting capabilities. When a notification is triggered from a Zoom Phone it can be delivered to an ecosystem of connected devices and systems, sending text, audio and visual messages to other phones, IP speakers, desktop computers, digital signage and mobile devices. Messages can be preconfigured to address urgent situations an organization may face, from an active shooter to an emergency. Being able to activate alerts from devices and systems people are using regularly makes it quick and easy to get the word out when time is of the essence.

“We’re excited to partner with an industry leader to make mass notification easier,” said Pat Scheckel, executive vice president of product management for Singlewire Software. “Adding Zoom Phone compatibility to InformaCast makes our solution available to more organizations looking to provide better ways to keep their people informed about emergency situations.”

Zoom Phone customers will also be able to utilize InformaCast CallAware to receive alerts when someone dials an emergency number from a Zoom phone (often 911). When an emergency number is dialed, select team members will receive an InformaCast notification with details about who placed the call. This can help organizations quickly deploy assistance to those who need it and direct first responders so no time is wasted locating the person in need.

Featured

  • 77% of Americans Support Gun Detection Technology in Schools, Workplaces, and Houses of Worship

    More than three-quarters of Americans (77.4%) believe gun detection technology should be deployed in schools, workplaces, and other public spaces, according to new survey data released recently. The national survey shows strong support for incorporating camera-based gun detection into existing video surveillance systems. Read Now

  • Eagle Eye Networks Launches AI Camera Gun Detection

    Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now

  • Beyond Containment: Redefining Cybersecurity and the Digital Campus at Washington College

    In the aftermath of a ransomware attack, Washington College stood at a crossroads — its legacy defined by centuries of academic excellence, but its digital infrastructure revealing the fragile underbelly of modern campus operations. Read Now

  • California School District Protects Campuses With Cloud-Managed Access Control

    Established in 1901 in the heart of Silicon Valley, the Mountain View Los Altos High School District (MVLA) serves 4,400 students across the cities of Mountain View, Los Altos, and Los Altos Hills. It houses two award-winning high school campuses commonly ranked in the top 1 percent nationally; it also hosts a continuation high school, an adult education campus, an alternative academy for arts and technology, and a nontraditional high school program held at an innovation center. Read Now

Most   Popular