Survey Reveals Top Safety Concerns at K–12, Higher-Ed Institutions

Rave Mobile Safety, a provider of critical communication and collaboration technology solutions, has released the results of its 2021 Crisis Communication and Safety in Education Survey. The survey revealed that COVID-19 and student mental health are the top concerns among the 600+ K–12 and higher education staff nationwide who responded to the poll in late March 2021. The report details the biggest safety concerns and crisis communication challenges facing educators, as well as how the institutions plan to respond.

According to the survey’s results:

  • Both K–12 respondents (71%) and higher-education respondents (82%) cited COVID-related issues as the top safety concern for the upcoming 2021–22 academic year.
  • 60% of K–12 respondents and 54% of higher-ed respondents called student mental health the second-most pressing safety issue. Closely following that was student physical health (50% K–12 and 42% higher-ed).
  • Both K–12 (80%) and higher-education (88%) respondents use email as the top communication medium during a crisis. Text messaging came in second with 62% of K–12 and 71% of higher-education respondents.
  • 57% of K–12 respondents and 73% of higher-ed respondents used online submissions as the most popular method of submitting anonymous tips for students, teachers and staff. Among K–12 respondents, 35% used in-person submission boxes, and among higher-ed respondents, 30% used a mobile safety app.
  • Higher-education institutions (70%) are more likely to communicate with first responders in the event of an emergency via safety and security staff. K–12 institutions (73%) are most likely to use emergency communication venues like 9-1-1.
  • About 42% of K–12 and 54% of higher ed respondents said that their institutions are planning a hybrid of in-person and remote learning for the 2021–22 academic year.

As far as crisis communication challenges, about 26% of K–12 and 24% of higher-ed respondents said that they had not faced any during the last year—likely a result of remote learning reducing the risk of in-person emergencies. However, among the remainder, the top challenges included reaching and notifying parents and students, confirming that messages were received, and combatting alert fatigue. About 40% of K–12 and higher-ed respondents both said that their respective institutions are re-evaluating the notification system in place.

Some specific concerns regarding COVID-related safety measures included “keeping students socially distanced, while also properly training for emergencies like fire drills and lockdowns,” according to the report.

“We don’t know how COVID-19 will continue to impact our day-to-day activities,” said Todd Miller, SVP of Strategic Programs at Rave Mobile Safety. “Until we have a better understanding of the impact of variants and vaccines, schools of all kinds must determine how to integrate COVID-19 procedures into existing safety protocols. Clear communication and open channels for reporting concerns will continue to be vital to ensure all school community members receive the information they need to know, whether it’s related to COVID-19, campus safety activities or an imminent threat.”

The survey was conducted by independent research firm Researchscape, and results were gathered in March 2021. Respondents included 642 individuals employed by K–12 or higher-education industries in the capacities of administration, emergency management, facilities and operations, IT services, marketing and communications, safety and security, and student services.

The full results of the 2021 Survey of Crisis Communication and Safety in Education are available on the Rave Mobile Safety website.

About the Author

Matt Jones is senior editor of Spaces4Learning and Campus Security and Life Safety. He can be reached at [email protected]

Featured

  • A.C. Camargo Cancer Center Enhances Security, Patient Care with Help from Advanced Video Surveillance

    A.C. Camargo Cancer Center, a leading oncology treatment center in São Paulo, Brazil recognized for its history of innovation, today announced that its partnership with Axis Communications has produced savings of more than $2 million over its first two years, all of which will be reinvested in patient care. A.C. Camargo has deployed more than 2,000 state-of-the-art video surveillance cameras throughout the Center’s corridors, complex care units, and parking lots, embracing a more holistic approach to security that emphasizes patient and employee safety along with improved quality of service. Read Now

  • 2025 Secure Campus Award Winners Announced

    Campus Security Today is pleased to announce the 2025 Secure Campus Award winners. Twenty companies are being recognized this year for products that help keep education and business campuses safe. Read Now

  • K-12 School Safety Trends Report Shows Training, Technology Are Saving Lives

    CENTEGIX, the industry leader and most widely adopted wearable safety technology provider for K-12 education, today released its 2025 School Safety Trends Report, the only comprehensive and data-rich analysis of school safety available in the wearable panic button market. The report identifies and outlines the top tech and legislative movements relevant to school safety in the U.S. and draws on data collected in the 2024/2025 school year through the CENTEGIX Safety Platform, including more than 265,000 incidents of CrisisAlert use. Read Now

  • Survey: Fewer Than 20 Percent of School Leaders Consider Their Main Entrance “Completely Secure”

    Singlewire Software, provider of solutions that help keep people safe and informed, releases the findings of its inaugural School Entrance Security Report, which captured responses from more than 500 school staff members across the United States. This research highlights the concerns and challenges schools are facing in securing their entrances and keeping students and staff safe from potential threats Read Now